PRIVACY POLICY OF ZIPMENTS TECHNOLOGIES INC.

Zipments Technologies Inc. (“Zipments,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit or use https://www.zipments.io (the “Website”) and any related applications or services.

By accessing or using the Website, you acknowledge that you understand and consent to the practices described in this Privacy Policy. If you do not agree with our practices, please do not use the Website.

1. Scope of This Privacy Policy

This Privacy Policy applies to personal information we collect:

• On the Website
• In email, text, or other electronic communications between you and the Website
• Through mobile or desktop applications downloaded from the Website
• When you interact with our content or applications on third-party websites if they link back to this Privacy Policy

This Privacy Policy does not apply to information:

• Collected offline
• Collected by any third party (including our affiliates or partners) through applications or content that does not link to this Privacy Policy
• Collected on sites or services we do not control

The Website may contain links to third-party websites, plug-ins, services, or applications. We are not responsible for the privacy practices of those third parties and encourage you to read their privacy policies.

2. What Personal Information We Collect

We may collect the following categories of information:

A. Personal Information

Information that identifies, relates to, or can reasonably be associated with an individual, including:

• Name, mailing address, email address, phone number
• IP address, username, and login credentials
• Corporate or business information
• Billing and account details
• Any other identifier used to contact you

You may not opt out of providing information required to receive services.

B. Non-Personal Information

Data that does not identify you individually, including aggregated or statistical information derived from personal information.

C. Technical Information

Information about your equipment and browsing activity, including:

• Device type, browser, operating system
• Access times, IP address
• Clickstream data and interaction logs

D. Website Interaction Information

Such as:

• Pages viewed
• Products or tools used
• Page response times
• Search queries
• Time spent on pages
• Methods used to leave the page

3. How We Collect Your Information

We collect information in the following ways:

A. Direct Interactions

You provide information when you:

• Fill out forms
• Create an account
• Request services
• Submit payments
• Correspond with us

B. Automated Collection Technologies

We may automatically collect information using:

• Cookies
• Flash cookies
• Web beacons
• Pixels
• Log files

This information helps us improve functionality and personalize your experience.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Store preferences
• Recognize returning users
• Improve Website performance
• Analyze usage patterns

Third parties (advertisers, analytics providers, social networks) may also use tracking technologies. These parties may collect information across websites to deliver targeted advertising.

We do not control these technologies.

For more information or to opt out, refer to the Digital Advertising Alliance of Canada.

5. How We Use Your Information

We may use your information to:

• Provide and maintain the Website
• Deliver products and services requested
• Fulfill transactions and regulatory requirements
• Communicate about your account
• Improve our Website, tools, and customer experience
• Present advertising (ours or third-party)
• Provide customer support
• Diagnose technical issues
• Comply with legal obligations
• Notify you of changes to the Website or services
• Offer products or services that may be of interest (you may opt out)

6. Disclosure of Your Information

We may share personal information:

A. With Affiliates and Subsidiaries

For business operations consistent with this Privacy Policy.

B. With Service Providers

Including:

• Carriers
• Customs brokers
• Government agencies
• Payment processors
• Analytics providers (e.g., TextStack, LogRocket)

These third parties are contractually required to protect your information.

C. For Legal and Compliance Purposes

We may disclose information to:

• Comply with laws, regulations, or legal requests
• Enforce our Terms
• Protect rights, property, or safety

D. In Corporate Transactions

In case of a merger, acquisition, divestiture, or bankruptcy.

E. With Your Consent

When you explicitly authorize sharing.

7. International Transfers

Your data may be processed or stored outside Canada.

Foreign laws may allow government authorities to access your personal information.

We require service providers handling your data to follow standards consistent with this Privacy Policy.

8. Data Security

We use administrative, technical, and physical safeguards to protect your personal information, including:

• Secure firewalls
• Encrypted payment processing (SSL)
• Access-restricted systems

However, no internet transmission is completely secure.

Use of the Website is at your own risk.

9. Data Retention

We retain personal information only as long as necessary for:

• Service delivery
• Legal obligations
• Regulatory or accounting requirements

We may anonymize data for legitimate business use.

10. Children Under 13

The Website is not intended for children under 13.

We do not knowingly collect personal information from children under 13.

If you believe we may have collected such information, contact us at support@zipments.io.

11. Accessing and Correcting Your Personal Information

You may request to:

• Access your personal information
• Correct inaccuracies
• Withdraw consent (where permitted)

Submit requests to support@zipments.io.

We may verify your identity before fulfilling requests and may deny requests when permitted by law.

12. Withdrawing Consent

Where consent is required, you may withdraw it by contacting us.

Withdrawal may limit our ability to provide certain services.

13. Changes to This Privacy Policy

We may update this Privacy Policy at any time.

If material changes occur, we will provide notice on the Website.

Your continued use of the Website after changes are posted means you accept the updated policy.

14. Contact Information

For questions or concerns, contact:

Privacy Officer

Zipments Technologies Inc.

Email: support@zipments.io

Address: 3415 Merritt St, Abbotsford, BC V2T 5B9